behavior, call center, common sense, life lessons, technology

Technology In Lieu of Common Sense

“Uh-I don’t know what happened. I left the keys in the car and I shut the door and it locked.  The car’s not supposed to do that.”

In my secret non-author identity as a call center advisor, this is my most common call. Be it a dealer or customer, they’re always shocked that the car would have the sheer audacity to lock them out. After decades of human evolution when it comes to automobiles and locking the keys inside, you would think that we would have learned, but such is not the case. These so-called smart keys that are supposed to prevent such a situation have spoiled us.

Shockingly, most times they never blame themselves for locking the keys in the car or in the trunk. They’re angry and disgruntled, the victim of some form of trickery that the car has played on them. I even had one admit to pulling off on the highway to take a smoke and getting locked out.

Sometimes I just want to ask: What were you doing to get your keys locked in the car? Having a car that doesn’t have a smart key, I’m paranoid about getting locked out. I’m always aware of where my keys are when I get out of the car. And if it ever happens, I have a family member with an extra set, just in case. Maybe I’m crazy, but even with technology, I wouldn’t want to rely on a machine to save my butt in a jam.

Are we being dumbed down by technology, leaving common sense and our brains by the wayside? Are we getting too lazy to think, instead relying on Apps and computers to do it for us?

My grandmother used to carry an address book the size of a Yellow Pages in her purse, which she kept with her until the day she had her final stroke. Everyone from distant relative to close neighbor was listed in that book and she even kept a backup at home. Nowadays all our contacts are stored in our handy dandy smartphones. If your smartphone crashed, would you be able to remember your emergency contacts?

The same goes for driving. I’ve seen people pitch a fit because their GPS isn’t working. I know of people who get directions everyday for their commute. What happens when you can’t get directions?

What about something as simple as shopping? Do I really need to whip out my smartphone’s calculator to figure out what my discount at Macy’s will be?

I’m definitely not against technology, obviously it’s there for a reason. But every so often, maybe you might want to warm up those brain cells just to make sure they’re working right. It may save you a long wait for roadside because you locked your keys in your car.

 

 

 

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Five Mistakes KILLING Self-Published Authors

Kristen Lamb's Blog

Rise of the Machines Human Authors in a Digital World, social media authors, Kristen Lamb, WANA, Rise of the Machines

When I began writing I was SO SURE agents would be fighting over my manuscript. Yeah. But after almost thirteen years in the industry, a lot of bloody noses, and even more lessons in humility, I hope that these tips will help you. Self-publishing is AWESOME, and it’s a better fit for certain personalities and even content (um, social media?), but we must be educated before we publish.

Mistake #1 Publishing Before We Are Ready

The problem with the ease of self-publishing is that it is, well, too easy. When we are new, frankly, most of us are too dumb to know what we don’t know. Just because we made As in English, does not automatically qualify us to write a work spanning 60,000-100,000 words. I cannot count how many writers I’ve met who refuse to read fiction, refuse to read craft books, and who only go to pitch agents…

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audience, Author, Fiction, Indie Author, writing

Bursting the Bubble

One of our readers asked if we ever considered the possibility of hiring models to pose as our main characters for the cover of our books, The Body Hunters. We politely said no, it wasn’t something we would consider.

Reading is about imagination and fantasy. My vision of what Danielle Labouleaux and that fine hunk of a man, Aiden Stone look like may be different from my co-author’s vision of them, which is different from our reader’s vision of what the couple looks like.  Putting two models on the cover could be disruptive to the reader’s experience and may turn them off if the model’s appearance is not what they had in mind.

I confess that the same thing happened to me with a series of novels I read. The series was briefly turned into a TV series. Now the male protagonist got a pass, he looked like I would imagine his character to be. His female partner was not. The actress was blond while the character was a brunette. She looked Hollywood glamorous while in the books the character was a bit of a tomboy and an athlete. For whatever reason I just couldn’t fall in love with the show like I wanted and the changes in appearance may have been why. Now I’m afraid to pick up the next book in the series because I think the show may have ruined it for me.

It’s something to consider as an author when the time comes around to design your book covers. Sometimes letting your audience use their own imagination is the best policy. Besides, the actor I envision as Aiden Stone is a little too busy making movies to worry about a book cover shoot. : )

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audience, Author, customer service, customers, life lessons, money, shopping, Uncategorized, writing

First Impressions

Last week my job ordered lunch for our team from an upscale pizzeria, Buddy’s. Another location of the same chain opened about two weeks on my street and I was wondering how the food would taste. Needless to say I was disappointed. Other than the lasagna, which was delicious, the rest of the pasta was flat and tasteless and the salad looked like someone just opened one of those instant salads you can buy at the grocery store. The restaurant which could have gained me as a customer failed to impress me, so I’ll be spending my money elsewhere.

The same is true for me and my relationship with Sonic restaurants. I tried them at first three years ago when one opened around the corner from me. I ordered a chili dog and got home to discovered a bun with nothing but chili in it which completely turned me off the restaurant chain. I haven’t visited since.

These restaurant’s loss of my business is the reason first impressions are important, no matter what type of business you run.  So go all out. Don’t be shy. Dare to impress your potential clientele. If you don’t wow your customer or your reader from the start, chances are you’ve lost them for good.

 

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Happy endings

Cristian Mihai

happy_endings“If you want a happy ending, that depends, of course, on where you stop your story.” Orson Welles

Sometimes when I write I think too much. I worry about things I shouldn’t worry about, and I write as if I’ve got something to prove to someone. That’s a mistake. Over thinking, trying to outsmart the reader only to outsmart yourself.

When I wrote Jazz I wanted for the ending to the story to deliver a certain message. Throughout the novel there’s some talk about happy endings, about what we want to get from life, and stuff like that. Of course, those characters are mistaken in their belief that happiness is a destination, but nevertheless… they want and try to reach for something, and they’re not even sure what that something is.

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black women, cultural awareness, cultural understanding, diversity, life lessons, manners, race relations, racism, radio, values

If You Don’t Like What I Have to Say, Get Off My Blog!

I’m going to make some people mad, I know I am. Too bad and if you don’t like it there’s the door.

As a black woman, I have an issue with black radio. About a month ago, I was in my car listening to one of the syndicated, drive time radio shows. The day before a white woman had called in to complain that the show was basically racially charged. Everything she heard was ‘White people this’ and ‘White people that’ which I agreed with and she compared him to the last radio show which did the exact same thing. The host got flippant with her and since it was a replay from the day before I’m not sure where the conversation went after that.

The next day I had a discussion with my mother about it and she shared my viewpoint since it’s something she deals with everyday. As much as she loves the Tom Joyner Morning Show or the Steve Harvey Morning Show, she can’t listen to it in her office. She works with two white women and who wants an awkward situation when one of the radio hosts launches into a white people tirade or joke? The office radio is set to a pop channel, a predominantly white channel by the way, with no fear of a racially charged topic or someone feeling uncomfortable. The only side effect is that my mother knows more pop songs than what I’m used to.

As a people we want people to open the door and accept us, yet we put our own dividers up. Now we have our situations from time to time where we have to get organized and involved, I know that, but it’s not every single day.I even like the little known Black facts segment on the Tom Joyner show but the jokes concerning other races really have to go.  If a white radio station ranted about black people the way we talk about them, we’d be outside the building picketing with our pitchforks and torches with Al Sharpton and the Rainbow Coalition being flown in. So why do we feel we have the right to do that to other races?

If you want people to change, you have to start with yourself. If we’re not willing to take change seriously, why would any one else?

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When a Man Beats a Woman

Lani Wendt Young

The idolization of rugby players should never come at the cost of the women in their lives. We place these athletes on a pedestal and our adulation props up a sporting culture which seems inextricably linked with alcohol and violence. Our rugby players have helped ‘put Samoa on the map’ and there are those who have made immense contributions to our country – both on and off the field. There are many who are admirable role models for our youth and I have great respect for the work they do. But what about when a rugby ‘legend’ who now coaches and mentors the next generation of young men in the sport – is a wife-beater? Has abused and terrorized his wife over the years, throughout multiple historic world cup campaigns? And continues to attack her even after they have been divorced for going on two years? Domestic violence is a…

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