Author, Chicklit, Drama, fans, Fiction, Romance, writing

In the Interest of Drama

Whether it’s an argument or a stunning revelation, people especially women, love drama. It’s the reason the Housewives franchise of reality TV shows is ongoing and it’s the reason viewers flock to watch Scandal every Thursday. People love sitting safely on the other side of their TV’s or their books, watching the drama explode around them.

With out books, we can have all the paranormal activity, romance, and mystery you can think of, but what really makes a difference with our readers is the human drama. The best advice I’ve ever seen from a fellow writer was if you want to create drama, throw a character who has nothing to do with a particular situation, right smack dab in the middle of it.

As writers, it’s something we take into account with every project. Over the past couple months we’ve adopted the philosophy of making story decisions in the interest of drama. Say a character has an announcement to make, how would that announcement make the bigger impact? Who can we throw in the mix to shake things up? What if someone has a secret? Who would be the worst possible person to learn that secret? How can we make the biggest shock waves across our book?

When it comes down to it, people want the arguing, the fighting, and the conflict, with none of the real life stress. Give them what they want and you’ll be rewarded.

 

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behavior, call center, common sense, disrespect, etiquette, life lessons, manners, workplace

I Don’t Know What’s Wrong with These Kids!

My sister, who is in her late twenties just had a three day weekend off of work. Now it’s not because it’s something she planned or she had vacation days, it’s not even because she was sick. She just felt like it. She took off Friday, okay, one day is not a big deal. But since her job gives you one paid sick day for every two you take, she decided to make a ‘Buy One Get Two Free’ thing out of it. The bad thing about it is that she’s a member of management and her shift is basically a skeleton crew, so they really depend on her to be there. She hates her job with a passion, but is too lazy to do anything about it, so she just complains. You would think that having your car in the shop with a repair bill of $800 would be incentive to take your butt to work, but it isn’t. She just doesn’t care.

Heaven forbid the try to reprimand her for taking off three days. How dare they! She’d better get the schedule that she wants otherwise she’s calling corporate because they’re not treating her fairly. She fails to think about the people who had to scramble and cover for her when she decided to slack off.  It ain’t her problem.

On the other hand, whenever I take a day off, I feel guilty, like I’ve committed a federal offense. Even when I have to take FMLA time for my mother, I feel like I should really be at work. I can’t help it, it’s just the way I am.

She’s not the only in her age group I’ve noticed with these type of issues. I work with twenty somethings who share the same trifling streak. They take days off  just because the sun is shining or because it’s paycheck Friday. When the company finally decides to fire them they’re dumbfounded. There’s no sense of responsibility  and I don’t understand it. They’re selfish and overly entitled.

My job site bought new furniture for our new break room and it’s a struggle because they want to lounge, put their dusty feet up and lie across the sofa like they’re at home. The break room that our company created for us is slowly becoming a den for nastiness because they’re too lazy to clean up after themselves. They don’t respect themselves, therefore they don’t respect anyone else.

One day I hope my sister comes to her senses and grows up. When you know better, you’re supposed to do better. In the meantime I can rub in my mother’s face that I’m the oldest, therefore the original, perfect copy. : )

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Confession From a Newbie (plus a spontaneous #FF!)

Effrosyni's blog

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Just under four months ago, having had my fill of rejection letters from literary agents, I signed up on the spur of the moment with a random indie publisher on the web. Now, I know I should have asked around first but in my defense, I was all alone in this back then and knew nobody. Anyway, to cut a long story short, my debut novel got distributed across all major online stores and just like that, I became an indie author. Until then, I had done virtually no research; a mistake that I got to rue painfully once I finally did! The first mistake I realized I had made was the fact that I had done things backwards: instead of promoting my book before the launch, I launched it first and then started to promote it. What followed my shocking realization was a hectic and stressful period of three…

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audience, Author, Drama, Fiction, Indie Author, writing

Reel Them Back In

Von was just minding her own business, going to the break room at our job when she was accosted by one of our readers. She’d just finished reading our third book and demanded to know what would happen next. She begged and begged, promising to buy our next book, she just had to have the answer. Like we always do, Von told her she would have to wait until the next book is out.

We’ve been bribed, extorted and threatened by readers/coworkers who after reading the ending of one book, wants to know how the cliffhanger is going to be resolved in the next. I think it’s one thing as authors we’ve gotten right. Every one of our books end with bait to get the reader to buy the next one.

If you’re an author with one off books with unconnected stories it won’t work. But if you’re planning a series you may want to give your readers extra incentive to come back. A cliffhanger doesn’t have to be the damsel in distress tied to the railroad tracks. It could be as simple as will they or won’t they get together, which of the characters is hiding a pregnancy, or what’s in the briefcase the villain has been carrying around.

Whatever you decide, don’t be shocked if your readers get confrontational and want to know what happens next.

 

 

 

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behavior, call center, common sense, cultural awareness, cultural understanding, customer service, customers, diversity, life lessons, manners, race relations, racism, values

Be Nice!

Von and I have made it no secret that we work in a call center. Only the name and location have been changed to protect the not so innocent. The company we work for also has a call center in the Philippines to handle things such as billing and tech issues. It’s not an unusual thing for American companies to outsource some call center operations to other parts of the world.

On several occasions, I’ve had customers erroneously call me with complaints about the advisors overseas.

‘Thank God, I reached someone who speaks English!’

‘Where are you located? I’m tired of talking to foreigners!’

‘I hung up on the last person because I didn’t want to talk to anyone in China.’

‘I want you to get somebody from America on the phone!’

Those are just some of the ugly, nasty things I’ve heard over the years about the call center employees in the Philippines. It’s not that they’re incompetent or can’t do the job, people are offended because they’re not American. They use the excuse of a language barrier, when in truth they speak fluent English, some of them with or without an accent.

Sometimes they try to reel me in to their nastiness chuckling at their own derogatory humor, but I purposely let them hang themselves with awkward silence. If you feel this way about someone who’s different from you, what would you think about me, a black woman? You’re just letting me know what you’re all about.

Call center employees take their share of abuse and I’m pretty sure those from foreign call centers get it worse. That just adds to the widespread belief overseas that Americans are selfish, arrogant, and rude. How many of those call center employees go home with horror stories about the intolerant Americans they’ve talked to all day?

If you’re not happy with outsourcing, that’s fine, but it’s not the call center advisor’s fault. They’re trying to earn a living just like you. Write to the company you get your services through. If they refuse to change, take your business elsewhere. Just don’t make your grievances a personal attack on someone who’s just trying to do their job.

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Pride and Dog Poop

A Generous Helping

After a rainy Saturday, the weather here is nice today.  So I went to our local greenway for an eight miler.  I’m not in marathon shape at present, but I’m still  running a few times a week.  Anyway, the greenway runs through some very low lying, swampy areas and can be extremely wet after a good rain.

On this occasion, there were patches of ice on the boardwalk that nearly caused me to slide.  I made it through fine and got about a 1/2 mile away when I saw a gaggle of women runners coming my direction.  I quickly wiped the snot and slobber off of my face and straightened my form to show off my best running posture before they got too close.  Just as I was about to gallantly warn them about the icy conditions, my left foot hit a pile of dog poop carelessly left on the…

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behavior, black women, cultural awareness, cultural understanding, disrespect, Fame, hip hop, life lessons, radio, rap music, rape

I Think I’m Growing Up

I grew up in Detroit, my diet of music a combination of hip hop and R&B. The rise and fall of Tupac and Biggie was the era of music I belonged to.  While the two rappers were great story tellers of their time, like most rappers tend to do, some of their songs took on a negative slant concerning women. Tupac was good at that: uplifting women with one song and degrading us with another. I’d hear the misogynistic lyrics and just give it a pass, using the excuse that I’m not one of the hoochie mamas they’re talking about in the songs. I’d focus more on the beat and the music, as opposed to what was being said. For years I listened to rap music, without really listening, until recently. When you know better you do better I guess.

This new rap music doesn’t hold the same sway for me. Whether it was that way all along and I just ignored it, I don’t know, but some of the new stuff is atrocious. The other night I heard a song with some troll who probably looks like something found on the bottom of my shoe calling a woman ugly. Or the song where a rapper boasts about some woman who doesn’t like women “but a stack will make her kiss her”. Even Usher went that route with a song about some weak minded woman in the club seeking another woman so the three of them can have ‘fun’.  Most of what I hear from rappers is how they plan to use and abuse women for their enjoyment. They think that having money and fame gives them the right to treat women like objects to be discarded the next morning. Even Blurred Lines sounded a bit on the rapey side.

Maybe it’s because I know and work with women who are fools for men and get heartbroken and played all the time, but the music isn’t working for me. For the past few years, my taste in music has been evolving. If it sounds good, I’m there. Occasionally I’ve even strayed to the country channel. I absolutely love Billy Currington by the way.  I may not give up rap entirely, I’m not perfect and there are some good artists out there, but I’m more picky about what I actually take in.

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